Care and after-sales

Caring for your jewellery

Our jewellery is made of brass plated with 18K gold (10 to 15 microns) or rhodium, with chains in 925 silver. A few simple habits keep it shining for a long time.

• Take your jewellery off for the shower, the pool and sport.
• Apply perfume and cream before your jewellery, never after.
• Keep it in its case, away from moisture.
• Clean it with a soft, dry cloth, without any product.

After-sales service

A worn clasp, a chain to replace, a question about a finish? Write to us at info@atelier-emile.ch or call +41 32 423 71 71. We examine your jewellery in our workshop in Delémont and suggest the best solution.

Production and lead times

Every piece is made in our workshop in Delémont, from the first idea to assembly. Plating is carried out in Delémont by Mondor SA. Your order is assembled and shipped within 2 to 4 working days.