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Privacy policy

PRIVACY POLICY

Last updated: 7 September 2026

1. DATA CONTROLLER

This Privacy Policy explains how STH Précision SA collects, uses, retains and discloses personal data when you visit https://atelier-emile.ch/en, use our services, create an account, communicate with us or make a purchase from Atelier‑Émile.

The data controller is:

STH Précision SA
Atelier‑Émile
Rue Emile-Boéchat 34
2800 Delémont
Switzerland

UID / VAT: CHE-323.933.967
Telephone: +41 32 423 71 71
Email: info@atelier-emile.ch

Personal data is processed in accordance with the Swiss Federal Act on Data Protection (FADP; SR 235.1) and its implementing provisions. Where the European Union General Data Protection Regulation (GDPR) applies, its requirements are also observed.

2. SCOPE

This Policy applies to personal data processed through our online store, customer communications, order management, customer accounts, after-sales enquiries, marketing activities and use of our website.

It does not apply to third-party websites, services or platforms accessed through external links. Those third parties have their own privacy policies.

3. PERSONAL DATA WE PROCESS

Depending on how you interact with Atelier‑Émile, we may process the following categories of personal data:

  • identification and contact information, including your first and last name, postal, billing and delivery addresses, email address and telephone number;
  • order information, including products ordered, amounts, discounts, delivery information, returns, refunds and purchase history;
  • customer-account information, including account credentials, saved addresses, preferences and order history;
  • payment information. Payments are processed by Shopify and the payment providers available in our store. Atelier‑Émile does not retain your complete payment-card details;
  • communications, including messages, enquiries, complaints and interactions with customer service;
  • technical and usage information, including IP address, device type, browser, operating system, language, time zone, pages viewed, actions taken on the website and data generated by cookies or similar technologies;
  • marketing preferences, including your consent or objection to receiving commercial communications;
  • content you choose to submit or publish, including reviews, comments and form responses.

4. SOURCES OF DATA

We collect personal data directly from you when you place an order, create an account, complete a form or contact us; automatically when you visit our website; from Shopify, which supplies our store’s technical platform; and from providers involved in payment, delivery, fraud prevention, analytics or the provision of our services.

We process data from advertising or marketing partners only where permitted by law and, where required, with your consent.

5. PURPOSES OF PROCESSING

We may process personal data to:

  • record, process, prepare, ship and deliver orders;
  • manage payments, returns, exchanges, refunds and after-sales service;
  • create and administer customer accounts;
  • answer questions, enquiries and complaints;
  • send order confirmations, delivery information and other communications necessary to provide our services;
  • secure the website, prevent fraud, detect unlawful activity and protect our rights and those of our customers;
  • improve our store, products, services and user experience;
  • compile statistics and measure website use;
  • personalise content or offers;
  • send commercial information where you have consented or the law otherwise permits;
  • comply with legal, accounting, tax and regulatory obligations;
  • establish, exercise or defend legal claims.

6. LEGAL BASES

We process personal data where necessary to enter into or perform a contract, comply with a legal obligation, pursue our legitimate interests or those of a third party, or on the basis of your consent.

Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out beforehand.

7. SHOPIFY AND SERVICE PROVIDERS

Our store is hosted and operated using the Shopify platform. Shopify processes certain personal data to provide the store, order processing, security, payments and related services.

Information about Shopify’s privacy practices is available at https://privacy.shopify.com/.

We may also disclose necessary data to payment providers and financial institutions, carriers and postal services, IT, hosting, maintenance and security providers, analytics, communications and marketing providers, professional advisers, and competent public authorities.

Data may also be disclosed to potential purchasers or partners in connection with a reorganisation, merger, sale or transfer of all or part of our business.

Recipients receive only the data necessary for their tasks and must comply with applicable legal and contractual requirements. We do not sell your personal data.

8. COOKIES AND SIMILAR TECHNOLOGIES

Our website uses cookies and similar technologies to operate, remember preferences, secure transactions, analyse usage and, depending on your choices, personalise content or commercial communications.

Strictly necessary cookies may be used without consent where they are essential to website operation. Analytics, personalisation and marketing cookies are used in accordance with the choices made through the consent tool.

You can change your preferences at any time using that tool and can also reject or delete cookies through your browser. Blocking necessary cookies may prevent certain features from operating correctly.

9. MARKETING COMMUNICATIONS

If you have agreed to receive marketing communications, we may use your email address or other contact details to inform you about products, news and offers.

You can unsubscribe at any time through the link in each message or by emailing info@atelier-emile.ch. Communications required to process an order or manage a contractual relationship may continue to be sent.

10. INTERNATIONAL TRANSFERS

Some providers, including Shopify and certain technical providers, may process data outside Switzerland or the European Economic Area.

Where data is transferred to a country that is not recognised as providing adequate protection, we ensure that appropriate safeguards are used, such as recognised contractual clauses, supplementary security measures or another basis permitted by applicable law.

11. RETENTION

We retain personal data only for as long as necessary for the purposes for which it was collected. The retention period depends on the type of data, the contractual relationship, accounting and tax obligations, warranty and limitation periods, and the need to protect our rights.

Order and billing information may be retained for the period required by Swiss law. When data is no longer needed, it is deleted, anonymised or securely archived where required by law.

12. SECURITY

We implement reasonable technical and organisational measures to protect personal data against loss, unauthorised access, misuse, alteration or disclosure.

No electronic transmission or storage system can guarantee absolute security. You should therefore protect your credentials and never share your password with third parties.

13. CHILDREN’S DATA

Our services are not directed at children who do not have the legal capacity required to make a purchase independently.

We do not knowingly collect children’s personal data in breach of applicable law. If you believe that a child has improperly provided data to us, please contact us.

14. YOUR RIGHTS

Subject to applicable legal requirements and exceptions, you may request access to, correction or deletion of your personal data; request that certain processing be restricted or stopped; request the release or transfer of certain data in a commonly used electronic format; withdraw your consent; and object to the use of your data for direct marketing.

We may ask you to confirm your identity before acting on a request. We will respond within the periods required by law. Exercising your rights is generally free of charge, although a fee may be charged where legally permitted.

15. AUTOMATED INDIVIDUAL DECISIONS

We do not ordinarily make decisions based solely on automated processing that produce legal effects concerning you or significantly affect you. If such a decision is used, we will inform you and provide the safeguards required by law.

16. COMPLAINTS

For questions or complaints about our processing of personal data, please first contact info@atelier-emile.ch.

You may also contact the competent Swiss supervisory authority:

Federal Data Protection and Information Commissioner (FDPIC)
https://www.edoeb.admin.ch/

Where the GDPR applies, you may also lodge a complaint with the competent data protection authority in your country of residence.

17. CHANGES TO THIS POLICY

We may amend this Policy to reflect changes in our practices, services or legal requirements. The current version is published on this page with its latest revision date.

18. CONTACT

For questions about this Policy or to exercise your rights, contact:

STH Précision SA
Atelier‑Émile
Rue Emile-Boéchat 34
2800 Delémont
Switzerland

Telephone: +41 32 423 71 71
Email: info@atelier-emile.ch